FAQ
Here you’ll find clear answers to common questions, helping you quickly understand how we verify hotel promises and what to expect.
What is HotelReality?
HotelReality is an independent project that verifies whether hotel marketing promises match real guest experience.
Do you review or rank hotels?
No. HotelReality does not publish rankings or star ratings.
We focus on identifying discrepancies between what is promised and what is delivered.
Are hotels able to influence or approve their pages?
No. Hotels do not approve, edit, or sponsor their content on HotelReality.
Do you accept paid reviews or placements?
No. HotelReality does not sell reviews, placements, or promotional visibility.
What sources do you use?
Our analysis is based on publicly available information, documented signals, and real-world indicators that materially affect a stay.
How can I contact you or request a correction?
You can contact us directly at paolocermelli36@gmail.com.